1. Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
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International Shipping: Delivery times vary by destination and customs clearance procedures.
(Delivery estimates exclude processing time.)
3. Shipping Charges
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Shipping fees are calculated at checkout based on the shipping method, destination, and order weight.
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Free shipping may be offered on promotional events or when your order meets a minimum purchase requirement.
4. Order Tracking
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Once shipped, you will receive an email with your tracking number and carrier details.
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Tracking updates may take 24–48 hours to appear.
5. Customs, Duties & Taxes
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International customers are responsible for any customs duties, taxes, or import fees charged by their country.
6. Delays & Lost Packages
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Roam Verto is not liable for shipping delays caused by carriers, customs, weather, or incorrect addresses.
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If your order is lost in transit, please contact us within 3 days of the expected delivery date.